We appreciate your interest in our online offer and the protection of your privacy is very important to us. In the following we would like to inform you in detail about the handling of your data. We have endeavoured to keep the privacy notice as simple and comprehensible as possible. As a rule, the privacy notice uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in art. 4 GDPR.
- Access Data and Hosting
It is possible to visit our web pages without providing details about your person. With every visit of a web page, the web server only stores a server log file automatically. It contains for example the name of the requested file, your IP address, the date and time of the request, transmitted data amount and requesting provider (access data) and records the call.
These access data will only be evaluated for the purpose of ensuring the smooth operation of the website as well as for improving our service. This helps to protect our, in the balancing of various interests, overriding legitimate interest pursuant to art. 6 para. 1 p. 1 lit. f GDPR in ensuring our offering is presented correctly. All access data will be deleted at the latest seven days after you have visited our website.
Hosting Services provided by a Third-Party Vendor
Within the processing on our account, a third-party vendor (1&1 Ionos) renders services for hosting and presenting our website. This helps to protect our, in the balancing of various interests, overriding legitimate interest in ensuring our offering is presented correctly. All data that will be collected as described below during the use of this website or in forms designed for this purpose in the online shop will be processed on its servers. Data is only processed on other servers within the limits explained here.
This service provider is based in one of the countries of the European Union or the European Economic Area.
1&1 IONOS SE
Elgendorfer Straße 57
or via email to email@example.com
- Data collection and usage for contract execution and when opening a customer account
Personal data are only collected when you voluntarily submit them during the order process, when contacting us (e.g. by contact form or email) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for contract processing purposes, to respond to your contact or open the customer account and you cannot complete the order or account-opening process or send the contact without providing this information. It can be seen on the respective input forms what data is collected. We will use your submitted data pursuant to art. 6 para. 1 p. 1 lit. b GDPR for the contract execution and the processing of your requests. After the full execution of the contract or deletion of your customer account, your data will be restricted for further use and deleted after expiration of all provisions according to tax and commerce laws, unless you have expressly given consent to the further use of your data. Your customer account may be deleted at any time by sending a message to the contact mentioned below or by using one of the dedicated functions in the customer account.
- Data Transfer
Data Transfer to Shipping Providers
If you have given us your explicit consent during or after your order, we will pass on your email address to the selected shipping provider pursuant to art. 6 para. 1 p. 1 lit. a GDPR so that the shipping provider can contact you to give notice of delivery or organise the delivery in advance.
You can revoke your consent any time by sending a message to one of the contact methods below indicated or directly with the shipping provider at the following contact address. After the consent has been revoked, we will delete the data provided, unless you have expressly given consent to the further use of your data or we reserve the right to use of the data beyond this which is permitted by law and which we inform you of in this policy.
DHL Paket Gmbh
- Email Newsletter
a) E-mail advertising with registration for newsletter When you subscribe to our newsletter, we will send you information about our offers on a regular basis. For sending the newsletter, only your email address is mandatory. Further data are provided voluntarily and are used to address you personally. For sending the newsletter, we use the double opt-in process. This means that we can only send you an email newsletter after you have expressly confirmed that you agree to the mailing of the newsletter. We will then send you a confirmation email which requests you to click on a link to confirm that you wish to receive our newsletter in the future. By activating the confirmation link, you consent to our use of your personal data pursuant to art. 6 para. 1 p. 1 lit. a GDPR. During your registration process for the newsletter, we will store the IP address designated by the Internet Service Provider (ISP) as well as the time and date of the registration to be able to trace a possible abuse of your email address at a later time. The data we collected during the newsletter registration will be used solely for the purpose of advertising by means of the newsletter. You can unsubscribe the newsletter any time via the respective link in the newsletter or by sending an appropriate message to the person responsible indicated at the beginning. After you unsubscribe, we will immediately delete your email address from the mailing list, unless you have expressly given consent to the further use of your data or we reserved the right to a more extensive use of the data, which is permitted by law in explained in this notice.
b) Newsletter mailing via MailChimp: For mailing our email newsletter, we use the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), which will receive from us the data you provided during newsletter registration. Data transfer takes place pursuant to art. 6 para. 1 p. 1 lit. f GDPR and serves our legitimate interest in using a promotionally effective, secure and user-friendly newsletter system. Please note that your data will usually be transferred to a MailChimp server in the US and stored there. MailChimp uses this information for mailing and for the statistical evaluation of the newsletter on our account. For evaluation purposes, the emails sent contain Web beacons or tracking pixels that represent one-pixel image files that are stored on our website. The system can thus determine whether a newsletter entry was opened and which links were clicked on. Furthermore, technical information will be recorded (e.g. time of call, IP address, browser type and operating system). They will only be collected in pseudonymised form and not connected to other personal data. Any direct reference to a person will be impossible. These data are exclusively used for a statistical analysis of newsletter campaigns. Based on the results of these analyses, future newsletters can be better tailored to the recipients’ interests. If you disagree with the data analysis for evaluation purposes, you have to unsubscribe from the newsletter. Furthermore, MailChimp can use the data pursuant to art. 6 para. 1 p. 1 lit. f GDPR based on its own legitimate interest in tailoring and optimising the service as well as for market research purposes, e.g. to determine from which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to contact them independently or transfer data to third parties. To protect your data in the US, we concluded a data processing agreement based on the standard contractual clauses of the European Commission to facilitate the transfer of your personal data to MailChimp. You can view the data processing agreement here: http://mailchimp.com/legal/forms/data-processing-agreement/. Moreover, MailChimp is certified under the US EU Data Privacy Agreement, the “Privacy Shield”, and is committed to comply with EU data protection requirements. You can see the data protection regulations of MailChimp here: https://mailchimp.com/legal/privacy/
- Cookies and Web Analytics
In order to make your visit to our website attractive and to enable the use of certain functions, to show suitable products or for market research, we use so-called cookies on various pages. This helps to protect our, in the balancing of various interests, overriding legitimate interest in ensuring our offering is presented optimally pursuant to art. 6 para. 1 p. 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). The duration of the retention period can be found in the overview of your cookie settings in your Web browser. You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general. Each browser manages the cookie settings differently. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find this information for the respective browsers at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be limited.
Use of Google (Universal) Analytics for Web Analysis
For website analysis purposes, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de). This helps to protect our, in the balancing of various interests, overriding legitimate interest in ensuring our offering is presented optimally pursuant to art. 6 para. 1 p. 1 lit. f GDPR. Google (Universal) Analytics uses methods, which allow your use of the website to be analysed, for example cookies. The information regarding your use of this website, which is collected automatically, will generally be transferred to and stored by Google on a server in the USA. If IP anonymisation is enabled on this website, the IP address will be abbreviated within the member states of the European Union or in other European Economic Area member states before data are transferred. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA, where it will be shortened. The anonymised IP address provided by your browser for the purpose of Google Analytics shall not be linked to other data held by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC’s head office is in the USA and is certified under the EU-US Privacy Shield. A current certificate can be found here. On the basis of this agreement between the USA and the European Commission, the latter has determined that a company certified under the Privacy Shield provides an adequate level of data protection.
You may prevent recording of the data generated by the cookie and referring to the use of the website (incl. Your IP address) and processing of these personal data by Google by downloading and installing the browser plug-in at: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in you can click on this link to prevent Google Analytics from collecting data via this website in the future. An opt-out cookie will then be placed on your end device. If you delete your cookies, you will be asked to give your consent again. Click here to be excluded from tracking using Google Tag Manager.
Use of Google Web Fonts
To ensure that fonts used on this website are uniform, this website uses so-called web fonts provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Web Fonts enables the use of external fonts, so-called Google Fonts. When you call up our website, your browser loads the required Google Font into its browser cache to display texts and fonts correctly. This is necessary so that your browser can display a visually improved presentation of our texts. If your browser does not support this feature, a default font will be used by your computer for viewing. These web fonts are integrated through a server call to Google in the USA. Hereby the information regarding which of our internet pages you visited will be transmitted to the server. Also, the IP address of the browser of the terminal of the visitor is stored by Google. We use Google Web Fonts for optimising purposes, in particular in order to improve your use of our website and to make its form more user-friendly. We have a justified interest in this according to art. 6 para. 1 p. 1 lit. f GDPR. Google is subject to The Privacy Shield Agreement between the EU and the US and is certified, by which Google is obliged to comply with standards and regulations of the European data protection law. Further information can be obtained here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Further information about Google Web Fonts can be found here: http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 und https://www.google.com/fonts#AboutPlace:about.
- Advertising via Marketing Networks
Google AdWords Remarketing
Google Adwords promotes this site on Google’s search results and on third-party websites. For this purpose, when visiting our website, the so-called Remarketing cookie is placed by Google, which automatically enables interest-based advertising using a pseudonymous CookieID and based on the pages you visit. This helps to protect our, in the balancing of various interests, overriding legitimate interest in ensuring the optimal marketing of our website pursuant to art. 6 para. 1 p. 1 lit. f GDPR. If we stop using Google AdWords Remarketing and there is no longer any reason to retain data, the data collected for this purpose shall be deleted.
Additional data processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google account by Google and information from your Google account will be used to personalise the ads you see on the web. In this case, if you are logged into Google when you visit the page of our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal information with Google Analytics data to create target groups.
Google AdWords Remarketing is provided by Google LLC (www.google.de). Google LLC’s head office is in the USA and is certified under the EU-US Privacy Shield. A current certificate can be found here. On the basis of this agreement between the USA and the European Commission, the latter has determined that a company certified under the Privacy Shield provides an adequate level of data protection.
- Changes to our privacy notice
We reserve the right to amend and / or update this Data Protection Declaration, if necessary, in accordance with the latest data protection guidelines. In this way, it can be revised to fulfil the latest legal requirements and take service changes into account, e.g. when new services are launched. The wording which is valid at the time of your visit applies.
- Contact Details and your Rights
As a person concerned, you have the following rights:
according to art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with art. 16 GDPR the right to demand without delay the correction of incorrect or complete personal data stored with us;
according to art. 17 GDPR the right to demand the deletion of your personal data stored by us, unless further processing
– to exercise the right to freedom of expression and information;
– to fulfil a legal obligation;
– for reasons of public interest or
– to assert, exercise or defend legal claims
according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as
– the accuracy of the data is disputed by you;
– the processing is unlawful, but you reject its deletion;
– we no longer need the data, but you need it for asserting, exercising or defending legal claims or
– you filed an objection against the processing in accordance with art. 21 GDPR;
according to art. 20 GDPR the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions concerning the collection, processing or use of your personal data, if you require information concerning the correction, blocking or deletion of data or if you want to revoke any consent provided or object to any specific use of data, please contact us direct using the contact details in our Imprint.
Right to object
If we process personal data as explained above to protect our, in the balancing of various interests, overriding legitimate interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the data is processed for other purposes, you only have the right to object if there are grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can provide proof of compelling legitimate grounds to process the data which override your interests, rights and freedoms, or if the data needs to be processed for the enforcement, exercising or defence of legal claims.
This does not apply if the data is processed for direct marketing purposes. In this case, we will no longer process your personal data for this purpose. ********************************************************************
As of: 1 January 2019
Phone: +49 89 548 843 913
Management: Nils Bühring, Luise Grossmann
Tax number: 143/179/81830
VAT ID: DE313287383
Munich District Court HRB 234016
Contact data of the data protection officer: